Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology’s OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach; reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

This virtual Unified Service Model gives service providers a single, transparent knowledge-based view of the services that run across their systems.  In turn, this provides a set of applications which include:  

• Service Impact Analysis
• Data Integrity Management
• Change Management

All the applications are accessed via a single interface from which the entire system–wide knowledge model can be investigated. 

Operational Challenges
With increasingly complex operational systems infrastructures, combined with markets that are converging and growing in competitiveness, a service provider is often paralysed by the complexity and cost of managing their operational environments. When organisations do make changes to their infrastructure, they are often high-risk, expensive and result in failure.

Ontology's Solutions
Like the CAD/CAM systems which revolutionized manufacturing and design by automating the use of a model-centric approach, OSS/CAD enables existing data in business, operations and infrastructure systems to be recast as the discretely modelled components of the end customer’s portfolio of services.

OSS/CAD is practical, incremental, agile and non-invasive. Unlike traditional modelling and federation approaches, OSS/CAD does not need to take ownership of data. It simply interprets the data held within existing systems in light of the highly flexible ontologies. 

Ultimately, OSS/CAD helps a service provider understand the data already held in their entire operational systems infrastructure. The resulting Knowledge Model is a description of the entire set of services that are core to their business.    

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