| Event | Improve Service Management |
| Location | Ontology Webinar |
| Date | Event completed |
| Time | Event now closed - Please download slides from resource center |
Service providers must lower the considerable OPEX costs incurred by the prioritization of the thousands of daily faults that impact customers and revenue as well as ensuring the configuration and maintenance operations do not create consequential service faults.
Download slides from resource center
The ideal solution, which provides a joined-up view of customers, services and network inventory, is:
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Obscured by poor quality data and fragmentation
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Expensive to maintain due to continuous integration of many B/OSS data sources
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The traditional implemented solution involved difficult to maintain integrations and which are sensitive to data quality and need constant rework.
Many operators have "given up" and use expensive manual methods to find service dependencies.
Ontology Systems' OSS/CAD has cracked the problem of dynamically aligning dirty B/OSS silo data by applying ontologies and semantics to reinterpret business, operational and infrastructural data as a single virtual Unified Service Model.
By starting with real OSS/BSS data, OSS/CAD produces a dynamic model implied by the existing data. This avoids the design and mediation pain of traditional integration leading to a faster, cheaper and, crucially maintainable solution.
Deployed in just several weeks and running continuously to identifying dependencies as they appear, OSS/CAD combines existing raw OSS/BSS data and operator knowledge to create and maintain a virtual unified model. The dynamic model outputs daily reports listing updated Inventory-to-customer reports and 360° customer views.
During this webinar you will learn how OSS/CAD will enable you to:
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Relealize immediate SLA Penalty savings: Network events can be automatically prioritized by cost so that events are processed before the MTTI/F SLA timeframes expire
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Make OPEX savings: By automating lengthy manual processes
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Minimize risk of critical failures: changes and faults can be matched against critical customers and services.
Who should attend?
This webinar is for people responsible for OSS service mangement or architecture including:
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Head of OSS
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Director of IT
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Director of Transformation
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Enterprise Architects
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Process Architects.
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