Source: Pipeline Magazine
Author: Tim Young
Date: Tuesday, September 13, 2011
Link: http://www.pipelinepub.com/0911/OSS_BSS/CEM-Telecom-Rorschach-Test-3.php
Author: Tim Young
Date: Tuesday, September 13, 2011
Link: http://www.pipelinepub.com/0911/OSS_BSS/CEM-Telecom-Rorschach-Test-3.php
Telnor Denmark Ontolgoy deployment described as "forward-looking"
Case studies are starting to emerge. Ontology Systems, a provider of enterprise data management solutions, has announced deals with companies like forward-looking Telenor to provide customer notification systems that inform customers when an error has been detected and corrected. Customers face little interruption in their day-to-day operations, and customer trust is built.
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