A new Stratecast report written by Nancee Ruzicka, Sr. Research Analyst - OSS/BSS Global Competitive Strategies at Stratecast and commissioned by Ontology Systems.

CSP business realities are changing rapidly.  The opportunity to deliver new, innovative services is limited largely by the ability of the business to create, manage, and bill for them.  Delays in bringing new products to market are no longer network issues.  Rather, the focus has shifted to the OSS/BSS platforms and the business functions that they support.

As a result of the continuous deployment of OSS/BSS stacks to support new services, there are multiple systems collecting, storing, and acting on the same data.  There are multiple instances of each customer, service, configuration, and transaction.  This data is often not aligned or reconciled and quickly becomes inaccurate.  So, in addition to multiple instances of data, it is entirely likely that much of the data is wrong.  Add to that the hundreds of customized interfaces that require continuous maintenance, modification, and testing and this approach cannot be sustained.

"It can be argued that this 'piling on' of OSS/BSS implementations has created many of the operational problems that service providers are struggling with today."  Nancee Ruzicka.

Reading this report you will learn:

• The challenges faced by service providers as they undertake efforts to improve both OSS/BSS processes and solutions.
• The unique approach offered by Ontology Systems that can rapidly and inexpensively utilize existing systems and data to further those efforts, ease the transition to next generation service delivery, and make better use of existing OSS/BSS.
• How four service providers are addressing urgent operational issues using the Ontology solution.

"The Ontology OSS/CAD solution is an affordable, reliable tool that can be quickly implemented and rapidly delivers results using existing OSS/BSS systems and data.  Deploying a new system to address every new function or problem feeds the OSS/BSS monster rather than taming the beast." Nancee Ruzicka

Download this report from our resource center

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