Ontology 3 is a powerful semantic search product that
delivers Enterprise Data Alignment (EDA) with little up-front
integration effort and a low cost of ownership.
Leading service providers are using Ontology 3 to finally solve
the problem of misaligned data across their systems. Ontology 3
gives them an aligned view of their BSS/OSS data to resolve billing
disputes, find leaking revenue, notify customers of service faults
and configuration impacts, and automate stalled system
migrations.
First launched in May 2008, Ontology is included in both
Gartner's "Cool Vendors in Telecom Operations Management Systems,
2010" and Stratecast's "Global OSS/BSS Rat Pack - Stratecast's 10
To Watch in 2010".
The business side of a CSP concerns entities such as customers
and services while the operational side concerns entities such as
network equipment, databases and enterprise IT systems.
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The customer view derived from any of the systems within the
OSS/BSS contain misalignment. This makes it especially
hard to achieve a consistent view of the customer between OSS and
BSS. Aligning these views is essential if the business is to be led
by commercial, not technical, concerns.
Enterprise Data Alignment (EDA) is the technology and activities
that do this. It reduces cost and increases revenue per customer
because the goals of business activities (such as revenue
assurance, stranded asset recovery, customer retention and customer
service) become easier and cheaper to attain.
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Customer and Services Misalignment
Click on image to enlarge.
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- Ontology 3
for Revenue Assurance
automates the most difficult revenue assurance challenges facing
today's operators. Its semantic search lets users inspect their raw
data for suspected misalignments such as stranded assets,
incorrectly billed services and incomplete deployments.
- Ontology 3
for Service Management
helps CSPs satisfy and keep their customers by providing a
holistic, up-to-date view of each customer, their services and the
infrastructure on which they rely.
- Ontology 3 for
Data Alignment
merges data from practically any legacy system or database,
resulting in a single, unified view. Update this view daily to make
it part of your day-to-day operations, or else use it as a prelude
to a migration or transformation project. It performs in seconds
searches that might otherwise take days.
Ontology is the application at the centre of BT's award winning
"Semantic Toolset to Optimise Business Transformations" project,
which won both the TM
Forum Business Innovation Award 2010 and Global Telecoms
Business Innovation Awards 2010.
