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Ontology 3 is a powerful semantic search product that delivers Enterprise Data Alignment (EDA) with minimal up-front integration effort and low cost of ownership. Semantic search aligns complex data to eliminate:

Revenue and profit leaks with Ontology 3 for Revenue Assurance
Customer churn with Ontology 3 for Service Management
Costly and risky migrations with Ontology 3 for Data Alignment.

Ontology 3 RA automates the most difficult revenue assurance challenges facing today's service providers. Its semantic search lets users inspect their raw OSS/BSS data for suspected misalignments such as stranded assets, incorrectly billed services and incomplete deployments.

The knowledge for successful revenue assurance is not in revenue assurance systems - it is spread across all the BSS/OSS systems and the network itself. Conventional RA tools know only about BSS; Ontology searches OSS and the network too. Also, because it doesn't need database schemas, it is as happy working with broken, dirty data as it is with carefully pigeon-holed records.

In just four to eight weeks, CSPs can have:

Ontology 3 RA
An Ontology 3 deployment that understands the organisation. It includes:
- Semantic RA search interface
  Graphical interface to create RA searches and analyze the results.
- Automated reports
  Automate, monitor and trend RA searches.
- Exported reports
  Pass information to operational teams via spreadsheets and web-based interfaces.
Stranded asset report
We semantically search asset inventories (such as Cramer or Granit) and match with CRMs (such as Siebel) to report on unused or unbilled assets.
Customer/supplier reconciliation report
We align supplier asset lists, inventories and CRMs. Then we compare assets leased to assets resold, highlighting inconsistencies per customer and per supplier.

Ontology 3 Revenue Assurance is primarily used by CSPs offering converged enterprise services to quickly align the many OSS/BSS and network systems that support these complex services.

Customers already using Ontology RA include:

Global Crossing
Internet Solutions
Easynet

The innovate use of sematic search sets Ontology 3 RA apart from traditional revenue assurance solutions and integration efforts

Fast deployment
Accurate results
Configurable
OSS/BSS wide
Incremental deployment
Low cost
No lock-in.

$How\r\ndo\r\nI\r\nstart\r\nusing\r\nOntology\r\n3\r\nRA?$

To start using Ontology 3 RA couldn't be easier.

Ontology 3 Rapid Delopment Package

CSPs wanting Ontology 3 RA as an end-to-end Revenue Assurance implementation can deploy the solution quickly and easily using the Ontology 3 deployment service.

Ontology 3 RA Off-the-Shelf Semantic Audits

CSP looking to solve immediate revenue leakage problems, such as stranded assets, customer audits and customer/supplier reconciliation, can opt for an off-the-shelf semantic search audits and reports.

Ontology 3 SM helps CSPs satisfy and keep their customers by providing a holistic, up-to-date view of each customer, their services and the infrastructure on which they rely.

A 'service' doesn't always fit into a neat category. Services are enhanced and repackaged as customers and the market dictate. With services being fluid and flexible, so too must be the tool for tracking them. Ontology 3's semantic search uses everything from blatant primary keys to subtle naming conventions to pick out end-to-end services, linking them to customers and infrastructure.

In four to eight weeks, CSPs can have:

Ontology 3 SM runtime
An Ontology 3 installation that understands the organization. It includes:
- 360° customer service view
  See a customer's recent experience, their services, deployments and value to your organization.
- Service impact engine
  In real-time, see the impact of network changes and faults on customers and revenue. Helps prioritize faults and improve customer care.
- Service impact API
  Connect Ontology to industry standard fault management systems and let it prioritise and enrich alarms.
Customer and service audit report
We semantically search CRMs, inventories and network discovery to report the services actually used by customers.

Ontology 3 Service Management is primarily used by CSPs offering converged enterprise services to quickly align the many OSS/BSS and network systems that support these complex services.

Customers already using Ontology SM include:

Global Crossing
Telenor
QinetiQ
Internet Solutions

The innovate use of sematic search sets Ontology 3 SM apart from traditional service management solutions and integration efforts:

Fast deployment
Accurate results
Configurable
OSS/BSS wide
Incremental deployment
Low cost
No lock-in.

$How\r\ndo\r\nI\r\nstart\r\nusing\r\nOntology\r\n3\r\nSM?$

To start using Ontology 3 SM couldn't be easier.

Ontology 3 Rapid Deployment Package

CSPs wanting Ontology 3 SM as an end-to-end Service Management implementation can deploy the solution quickly and easily using the Ontology 3 deployment service

Ontology 3 SM Off-the-Shelf Semantic Audits

CSP looking to solve immediate service management problems, such as service impact analysis, customer service audits and fault management reports, can opt for an off-the-shelf semantic search audits and reports

Ontology 3 DA merges data from practically any legacy system or database, resulting in a single, unified view. Update this view daily to make it part of your day-to-day operations, or else use it as a prelude to a migration or transformation project. It performs in seconds searches that might otherwise take days.

Migrations have worthwhile goals but a history of plodding progress and partial payoffs. Diversity, inconsistency and sheer volume of data sources result in extremely lengthy, costly projects.

Ontology gives CSPs the development speed to bring this cost back down. Ontology extracts objects and connections out of anything from SQL query results to Excel spreadsheets to XML documents. Without fixed schemas to worry about, refining a model is a rapid, continuous process that converges in weeks, not months.

In four to eight weeks, CSPs can have an Ontology 3 DA runtime that understands their organisation. It includes:

Ontology Modeller
Search, categorise and join legacy systems.
Excel, database and file loaders
Load data in many common formats.
Multilayer topology view
Show multiple, interconnected systems in a single, searchable view.

Ontology 3 DA has been used by every class of service provider from small ISPs to multinational tier1 carriers to de-risk transformations and migrations of every scale.

Customers already using Ontology DA include:

BT
Internet Solutions
MBNL
Neotel
Telkom SA

The innovate use of sematic search sets Ontology 3 DA apart from traditional data migration, data profiling and data quality tools or integration efforts

Fast deployment
Accurate results
Configurable
OSS/BSS wide
Incremental deployment
Low cost
No lock-in.

$How\r\ndo\r\nI\r\nstart\r\nusing\r\nOntology\r\n3\r\nDA?$

To start using Ontology 3 DA couldn't be easier.

Ontology 3 Rapid Deployment Package

CSPs wanting Ontology 3 DA for end-to-end migration or transformation can deploy the solution quickly and easily using the Ontology 3 deployment service

Ontology 3 RA Off-the-Shelf Semantic Audits

CSP looking to solve immediate data migration problems can opt for an off-the-shelf semantic search audits and report.

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Taming the OSS/BSS Beast. Exploiting existing solutions and data to deliver results

During vendor selection Ontology unified real data from our systems in less than 3 weeks, demonstrating 360° customer service views, and views for service management, revenue assurance and data quality monitoring. Ontology is unique in this space.

Langa Dube
Executive Head of IT
Neotel