EXFO and Ontology partner to provide real time topology driven end-to-end service assurance
The combination of Ontology Systems’ expertise in modelling complex, cross-domain, multi-layer network topology, and EXFO’s expertise in network measurement and analytics deliver’s topology-aware end-to-end service assurance that’s available today.
Real-Time Topology Driven Service Experience (RTT SE) leverages Ontology 5 and EXFO Xtract’s capabilities to deliver unique insight into the behaviour of service provider’s physical and virtual networks and how it affects services and customers, enabling faster and more economical fault resolution and improved customer experience.
The ambitious collaboration delivers four immediate benefits:
- Using topology to automate the configuration of the KPI collection and aggregation hierarchies removes the considerable cost, time lag, and potential inaccuracy of manual configuration
- Exposing the dependency between real time network metrics and the customer’s topology leads to more economical fault resolution and improved customer experience
- Using KPI thresholds to trigger Ontology’s Common (Root) Cause Analysis (CCA) and Service Impact Analysis (SIA) enables proactive network repair and customer interventions
- Linking EXFO’s Active Verifiers to the results of Ontology’s CCA and SIA algorithm’s enables closed-loop troubleshooting of network faults and customer complaints
EXFO is a leading provider of next-generation test and service assurance solutions for wireless and wireline network operators and network solution vendors in the global telecom industry.
The company offers innovative solutions for the development, installation, management and maintenance of converged, IP fixed and mobile networks.
EXFO has a staff of approximately 1500 people in 25 countries, supporting more than 2000 telecom customers worldwide. www.exfo.com.